Product Terms & Conditions Currently in Force
- Business Account Operating Agreement (January 2025) (PDF, 339KB)
- Bill Payment Service Agreement (January 2025) (PDF, 272KB)
- Credit Cards Agreement (January 2025) (PDF, 271KB)
- Debit User Agreement (January 2025) (PDF, 277KB)
- Website User Agreement (January 2025) (PDF, 289KB)
- HSBCnet E-Terms and Security Measures (PDF, 270KB)
Privacy
- Privacy Notice for Bermuda Business Customers (January 2025) (PDF, 260KB)
- Website Privacy Notice (January 2025) (PDF, 192KB)
Others
Exercising your rights
If you need support, or would like to exercise your rights as set out in our privacy notices, you can write to us at:
Attention of Rights of Individuals Fulfilment (ROIF)
Middle Office
37 Front Street, Hamilton HM11
You can also reach us on web chat or by phone. For more information on how to get in touch, visit our Contact us page.
Your rights are:
- The right to access personal information we hold about you and details of how we use your personal information. To get this information, complete the PIPA Access request form. You can send it to us at the address above, or hand it in at one of our branches
- In some circumstances, you have the right to ask that we delete your personal information. We may continue to keep your personal information if we're entitled or required to retain it. To ask for this, complete the PIPA Erasure request form. You can send it to us at the address above, or hand it in at one of our branches
WEB BEACONS AND SPOTLIGHT TAGS
The HSBC Bermuda website may contain electronic images, known as web beacons or spotlight tags. These enable HSBC to count users who have visited certain pages on our website. Web beacons and spotlight tags are simply tools used to obtain generic information about the web pages visited. They are not used to obtain information about specific users.