The HSBC SmartServe platform makes on-boarding simple, intuitive and convenient, so that you can access HSBC products and services quicker.
How can HSBC SmartServe help my organisation?
A fast and responsive client on-boarding platform built with you in mind.
Manage and track your organisation’s on-boarding and account maintenance requests with HSBC, all in one place.
If you are an existing HSBCnet user*, you can log on securely with your existing credentials. New clients can log on with a one-time password.
Supporting your business growth globally with international coverage.
*Fees and charges may apply. Please speak to your Relationship or Account Manager for more information. HSBC SmartServe is not available in all markets and functionality can vary, subject to local law and regulations.
HSBC SmartServe Key Features
Easily upload and certify documents. Access and download them when needed, with File view.
Save time with dynamic forms. This will minimise the amount of information we ask for.
Personalised interaction with our experts throughout your journey provides tailored guidance, as you need it.
We're here to help - support is available 24/7, either through our Virtual Assistant or the Support Helpdesk.
HSBC SmartServe is not available in all markets and functionality can vary, subject to local law and regulations. All users who are entitled to communicate on an organisation’s behalf with a particular HSBC entity may access all information and communications exchanged between that HSBC entity and each of those users. Please contact your Client Services Manager for more information.