HSBC Bank Bermuda Limited is committed to preserving the confidentiality of all personal data you provide to us. We have therefore adopted privacy principles as a critical component of our relationship with you. The following privacy principles apply:
- We only collect information that we believe to be relevant and required to understand your financial needs and to conduct our business.
- We use your information to provide you with better customer services and products.
- We may pass your information to sister companies within the HSBC Group. We will not disclose your information to any external organisation unless we have your consent or are required by law.
- We may be required from time to time to disclose your information to governmental or judicial bodies or agencies or our regulators, but we will only do so under proper authority.
- We aim to keep your information up-to-date. We maintain strict security systems designed to prevent unauthorised access to your information by anyone, including our staff.
- All HSBC Group companies, all our staff and all third parties with access to your information are specifically required to observe our confidentiality obligations.
From 1 January 2025, if you need support, or would like to exercise your rights as set out in our privacy notices, you can write to us at:
Attention of Rights of Individuals Fulfilment (ROIF)
Middle Office
37 Front Street, Hamilton HM11
You can also reach us on web chat or by phone. For more information on how to get in touch, visit our Contact us page.
Your rights are:
- The right to access personal information we hold about you and details of how we use your personal information. To get this information, complete the PIPA Access request form. You can send it to us at the address above, or hand it in at one of our branches
- In some circumstances, you have the right to ask that we delete your personal information. We may continue to keep your personal information if we're entitled or required to retain it. To ask for this, complete the PIPA Erasure request form. You can send it to us at the address above, or hand it in at one of our branches
WEB BEACONS AND SPOTLIGHT TAGS
The HSBC Bermuda website may contain electronic images, known as web beacons or spotlight tags. These enable HSBC to count users who have visited certain pages on our website. Web beacons and spotlight tags are simply tools used to obtain generic information about the web pages visited. They are not used to obtain information about specific users.